Returns & Exchanges
At Moray, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.
1
Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return.
2
Package Your Items
Place the unworn items with original tags still attached into the original shipping box or any secure mailing bag.
3
Attach the Label
Download and print your prepaid shipping label from the portal and securely fix it to the outside of your package.
4
Drop Off and Track
Hand your package to the designated carrier and keep your receipt; your refund will be processed within 5-7 business days of receipt.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing